Utility Customer Service

The Billing and Collection Division is responsible for the billing/collection of the Water/Sewer/Garbage Utilities. This division is also responsible for the collection of most other revenue sources of the City of Orange.

Drive-thru service is available for all City of Orange residents to pay their designated utility bills.  A valid driver's license must be sent in with all payment that are made by credit/debit card through the drive-thru.  A drop box is located in the first lane of the drive-thru labeled "night Deposit." 

For immediate assistance concerning your water/sewer during the hours of 5 P.M. and 8 A.M., please contact the emergency dispatch line at (409) 988-7305.