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Orange, Texas 311

Orange, Texas 311, powered by SeeClickFix, makes it easy for residents to request service and report non-emergency issues directly to the City of Orange!

From potholes and sidewalk repairs to trash pickup and water pressure concerns, residents can conveniently create, view, and track the status of their requests—including those submitted by others—making it easy to engage and communicate with local government to improve the community.

Important: This platform is for non-emergency issues only.

  • For emergencies requiring immediate assistance or police response, call 9-1-1.
  • For emergency service requests, please contact our Customer Service Department:
    • Regular Business Hours: 409-883-1081
    • After Hours: 409-883-1026 (Press Option 2 for Police Dispatch)


How It Works

  1. Submit: Request a service or report an issue.
  2. Review: Once submitted, your request is reviewed by the appropriate City department and the work is assigned and scheduled.
  3. Work: We’re on it! Estimated times to complete requests vary by request type.
  4. Update: If you provided an email address, you will receive status updates on your request.

Common Request Types

- Litter- Limb Collection
- Drainage- Water Pressure
- Street Repair

Submit A Request

Orange, Texas 311 allows users to submit service requests and report issues online using a desktop computer, laptop, mobile phone, or tablet. To submit a request, follow these simple steps:

  1. Enter the address or location of the issue, or drag the map marker to the correct spot and confirm the location.
  2. Select the category from the menu that best matches your issue.
  3. Provide a detailed description and attach a photo if possible.
  4. Choose to submit the request as yourself, anonymously, or as a guest.
  5. Click Submit to complete your request!

Important: This platform is for non-emergency issues only. For emergencies requiring immediate assistance or police response, call 9-1-1.

Download the Mobile App

Stay connected with Orange, Texas 311 on the go by downloading our free mobile app. It’s available on the Apple App Store for iPhone and the Google Play Store for Android devices, making it easy to submit service requests anytime, anywhere, directly from your phone.

Apple StoreGoogle Play


Support

City of Orange staff review and respond to service requests submitted through Orange, Texas 311 during regular business hours. Requests submitted after hours, on weekends, or on holidays will be reviewed on the next business day.

For technical assistance with the SeeClickFix system (web or mobile), email contact@seeclickfix.com. 

Leave a Compliment

At the City of Orange, we are committed to serving our community through quality service, public safety, and resident satisfaction. If a City of Orange employee has provided you with exceptional service, we’d love to hear about it! Take a moment to recognize their outstanding work by sending a compliment: Leave a Compliment

Privacy Policy

The City of Orange is using SeeClickFix, an online and mobile service request system, to power its Orange, Texas 311 mobile app and reporting forms. SeeClickFix is an application that allows users to report non-emergency-related issues to the City of Orange, and can be used via the Web on a desktop computer, laptop, mobile phone, or tablet.

SeeClickFix is a public application. The description entered will be visible to the public. Your display name will also be visible unless you choose to submit as Anonymous. Your email address will never be displayed publicly.

The Orange, Texas 311 is developed by SeeClickFix (a division of CivicPlus) under contract with the City of Orange. 

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