Customer Release of Information

HB 872 Customer Information:

Pursuant to Section 182.052 of the Texas Utilities Code, except as provided by Section 182.054, the City of Orange may not disclose personal information in a customer’s account record, or any information relating to the volume or units of utility usage or the amounts billed to or collected from the individual for utility usage unless the customer requests that the City of Orange disclose the information.  A customer may rescind a request for disclosure by providing the Utility Billing Department a written request to treat such personal information as confidential from and after the date the City of Orange receives such written request.

To elect or rescind disclosure of your personal information in your customer account record please complete and sign the form "Customer Release of Information Authorization Form".